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QuantumEV O&M Program

We offer full service, maintenance, and support for EV charging infrastructure, regardless of the installation company. Our O&M program helps keep your system running safely and without interruptions.

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With a network of over 637 licensed Master Electricians across Canada and the U.S., we’re ready to respond when and where you need us. QuantumEV is an authorized integrator for Siemens, ABB, Tellus, Joint, Schneider, and other major brands. This program covers repairs, technical support, and system checkups. It's designed to protect your investment and reduce downtime with reliable, expert service.

Our 
Services

01

Customer Support

  • Available Monday to Friday, 9:00 a.m. to 5:00 p.m. EST

  • Support through phone, email, chat, and social platforms

  • Help with general questions, system issues, and troubleshooting

  • We stay with each case until it’s resolved

03

Annual Inspections

  • Full 20-point inspection once a year

  • Check of all key components and system health

  • Replacement of worn gaskets, air filters, and seals

  • Report provided with findings and service notes

05

Warranty Repairs

  • Covers approved part replacements

  • Travel, labour, and related costs can be discussed (not included)

  • Repairs done during regular business hours

  • Step-by-step support with claim processing

02

Extended Support

  • Dedicated account manager for eligible plans

  • Available 7 days a week, up to 12 hours daily

  • Personalized service with someone who knows your setup

  • Quicker issue resolution with direct access

04

Software & Firmware Updates

  • Remote firmware updates included

  • Covers performance fixes, patches, and feature updates

  • API or integration-related updates are available at an added cost

  • Contact your service rep for integration-specific support

06

Operations & Maintenance Program

  • Includes repair, service, and technical support

  • Extends warranty coverage for peace of mind

  • Reduces long-term maintenance costs

  • Helps prevent downtime and unexpected issues

QuantumEV is an outstanding partner for our charging solutions. Their level of service, responsiveness, and customization is consistent and exceeds our expectations. They provide us a range of AC and DC chargers with lead times that we can count on. We recently strengthened our relationship with the implementation of their Connect EV charger management software, which has proven to be a great tool for our customers operational needs and an important support portal for our service team. Without hesitation, I wholeheartedly recommend QuantumEV. They are a reliable and dependable partner you can trust.

Stephen Koskoletos,

Polara Energy

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